ORDERING: -May be completed online, emailed, faxed or posted. Please include contact details.

PRICES: - Prices do not include freight and packaging.

Prices can change at anytime with exchange rates & custom fees changing due to variations in overseas exchange rates. on all new shipments, out of stock items and backorders.

In this case the client will be notified before completion of the order. 

PAYMENTS: - Payments are as follows:-
Credit Card –Internet Banking –PayPal.

GST: - All prices listed include Goods & Services Tax.

FREIGHT & PACKAGING: - Depending on Size and quantity all parcels will be sent via Courier or NZ Post. Clients will be notified of all freight and packaging costs before transactions are processed and dispatched. Please allow 2 to 8 working days for deliveries,depending on where your destination is.

BACKORDERS: - If items are currently out of stock at the time of placing your order. We will notify and advise you when the next shipment is due.

SPECIAL ORDERS: - We are more than happy to source and supply special items that we may not carry.  We will require a 50%  Deposit on these orders. Some Conditions may apply.

RETURNS & REFUNDS: - Items must be accompanied with the original Invoice, and reason for return. Items must be returned in their original condition and not used. Freight charges will not be refunded.  Items can be exchange but not refundable. Special Orders will not be returnable or refundable.